Open Box Fully Unlocked Samsung Galaxy S21 5G 128GB AT&T T-Mobile Verizon

The refurbished phone in question seems to have received mixed reviews from customers. While some customers have found that the phone is like new and offers a great value at a lower price point, others have experienced issues with its condition and performance. One customer mentioned that the phone they received was not in good condition, with a hot temperature and worn back. This raises concerns about the quality control during the refurbishing process. Furthermore, another customer reported that they did not receive the phone with its original accessories or box. This lack of accessories may inconvenience users who were expecting a complete package. The most concerning issue raised by a customer is that the phone has been regularly turning off without any apparent reason. This malfunction has been persistent since the start of using the phone, causing frustration and disappointment. The customer also expressed their intention to take legal action if they are not refunded. Overall, the customer experience with this refurbished phone has been mediocre. While some customers have been satisfied with a phone that feels like new and costs significantly less, others have encountered issues with the phone's condition, missing accessories, and performance. These negative experiences are a cause for concern and may deter potential buyers.